For the following categories of products, uk.buybestgear will provide warranty service if there are any quality problems or non-human caused problems. Warranty time starts from the time when you receive the goods. Please note that any overdue requests will not be accepted.
Reference of Quality Guarantee Solutions:
- Refund: partial refund / full refund / return and refund.
- Reship: resend the partial parts / resend a new product
- Repair: send the product to our local repair center to get
Please read the category warranty policy below, for each category the warranty may vary
Frame / Folded Components / Handlebar / Folding Stem /
Disc Brakes / Front Fork / Accelerator / Brake Device / Controller / Displaying Meter / Motor / Front Light / Rear Light
Reship / Refund
Motor / Controller / Battery / Charger / Front Fork / Rear Derailleur / Handlebar
Front light / Tail light / Brake light / Mechanical brake device / Electric brake / Electric accelerator
Paint Logo / Decoration strip
- For products purchased with large promotional discounts (half-and-above discounts, free gifts, giveaways, etc), if there are any quality issues, refund is the only available option.
- Natural product degradation through wear and tear, along with breakage/damage during use, is solely the customer's responsibility and is not covered by our warranties.
- If the product is damaged/misused by customers, the warranty will be invalid immediately. No compensation is available in such cases.
- Proof is needed for any non-human quality problems, such as pictures or videos.
- [The warranty is invalid if the customer operates the product under the following circumstances]:
To help you enjoy shopping at BuyBestGear, we provide a return and refund policy as follows:
We accept exchange, return, or refund applications within 14 days from the date the item is delivered (subject to the order tracking record).
Please send an email to firstname.lastname@example.org. and include the following information:
- Your order number (e.g.BBGUK11001)
- The item name and quantity you want to return.
- Reasons why you want to return the item (items).
- Attach pictures or videos if the item is defective.
NOTE: Please make sure the photos or videos are clear and focused at a proper distance. Thank you for your cooperation.
After receiving your email, we will take a close look at the proof you provided, including descriptions, pictures, and videos. If it is determined that the item is defective, we will carry out the return procedure and inform you by email:
- We provide the return warehouse address according to the specific item and shipping address.
- You pack the items and send the confirmation email to us.
- The courier will pick up the package from your place.
- Our warehouse receives returned items and sends the confirmation.
- We examine the returned items.
- We send the new item or arrange a refund to your payment account in 1-3 business days.
Please note that we will NOT approve the return/refund under the following circumstances:
- No returns after 14 days of receiving;
- To be eligible for a return, The bike/Ebike Must NOT be assembled
- The box must be sealed and unopened
- Customer pays to ship both ways (Original shipping cost is withheld from refund);
- Subject to up to a 25% restocking fee (this is withheld from refund);
- Ebikes/Bikes that have been Registered in the Buyer's Name officially CAN NOT be returned
|Order Status||Requirements||Refund Amount|
|Cancel orders within 48 hours (before dispatch)||Apply within 48 hours||100% order amount|
|Cancel orders OVER 48 hours
|-||95% of the order amount
(deduct 5% processing fee)
|Dispatched but not signed
(wrong address or other reasons)
|1. Reject the goods and return them immediately after receiving the goods.
2. Warehouse inspection and quality inspection pass
|70% of the order amount (deduct 10% return shipping fee + 15% restocking fee + 5% processing fee)|
|Dispatched but not signed||1. Initiate a refund within 14 days of receipt of the goods.
2. RMA forms are approved by E-mail
|70% of the order amount (deduct 10% return shipping fee + 15% restocking fee + 5% order processing fee)|
|Delivered||1. Initiate a refund within 14 days of receipt of the goods
2. The bike/Ebike is Unassembled, and the box is sealed and unopened
3. The package is sent and the photos are approved
|80% of the order amount (deduct 15% warehouse restocking fee + 5% order processing fee)
Note: Customer is responsible for all freight charges.
Missing some parts or accessories
We accept reship parts or accessories applications within 7 days from the date the item is delivered (subject to the order tracking record).
Please send the application to email@example.com
After receiving your email, we will take a close look at the proof you provided, including descriptions, pictures, or videos. If it is determined that the parts is missing, we will carry out the reship procedure and inform you by email:
Please note that we will NOT approve the return/refund under the following circumstances:
- The parts are not included as we confirmed with our supplier.
- The package weight from our warehouse indicates that there aren't any parts missing.
Return an item to exchange for another item
We accept exchange applications within 14 days from the date the item is delivered (subject to the order tracking record).
We kindly remind you that in this case, you must send the item to our return warehouse at your own cost and risk(including any shipping fee, taxes and duties) from the return.
After that please send the tracking number to firstname.lastname@example.org. We will re-arrange the delivery of new products for you within 1-3 business days depending on stock availability.
Special Note About the Refunds
The refunds are processed 1-2 business days after receiving the returned items. The refund time depends on the payment method:
1. PayPal refunds may take up to 48 hours.
2. Credit card refunds will take around 7-14 business days. The specific time depends on your credit card company and any intermediaries.
【Unlock Speed Limit Note】
The bicycles currently on sale have a speed limit of 25km/h. If you want to lift the speed limit, please follow the steps below:
1. Long press the power button in the middle to power it on.
2. Press and hold the "+" and "-" keys at the same time and the P1 character will appear in the middle of the screen.
3. Press the "+" key to add from P1 to P3.
4. Press the "i" key to make the speed display appear in the display,
5. Press the "+" button to increase the data from 25 to 55.
6. Press the "i" key again to return to P3.
7. Press and hold the "i" key again to complete the setting.
48V 20Ah large capacity Samsung 21700 lithium battery
MG600 Plus has a Samsung 21700 lithium battery with long battery life, long battery life, safety and reliability, and more than 1,000 charge and discharge cycles.It can help you to ride with long endurance. If you use the booster mode, it will reach a terrible 93 miles.
48V 1000W Bafang Motor ( Top speed: 15.5 mph )
The 48v 1000w high-speed brushless motor is light in weight. Its internal use of star gear design can amplify torque and improve energy efficiency conversation rate. This is reflected in reducing energy consumption and silent energy consumption while increasing cruising range, improving speed performance, and climbing performance. Fast power output.
Shimano 7 speed
Lankeleisi MG600 Plus is equipped with the well-known Shimano transmission, you can switch any gear you want at will.
Night lighting system
LED headlights illuminate a long distance. When riding at night or at night, turn on the taillight working mode. Remind pedestrians and vehicles to drive safely.
Community Designs Registered on 28/07/2022
The Lankeleisi MG600 Plus has registered EUROPEAN UNION INTELLECTUAL
PROPERTY. No.: 009099112-0001
Exclusive Distributor Announcement
We are here to announce that Lankeleisi MG600 PLUS is available for purchase exclusively on Buybestgear website in Europe & UK. This means that Buybestgear is the only authorized seller of this product in the region. Selling Lankeleisi MG600 PLUS on any other website or platform is an infringement of false advertising law.
We hereby remind all consumers that only the Buybestgear website has the genuine Lankeleisi MG600 PLUS products. Do not be misled by other websites or sellers who claim to offer our product. Buyers who purchase from unauthorized locations may receive counterfeit products, incur extra costs or disappointments due to delivery times and products that do not match specified standards.
We have a team of experienced professionals dedicated to fighting any infringement of our rights. Buybestgear reserves the right to pursue liability for infringement of our exclusive sales and distribution rights. We encourage consumers to report any fraudulent activities or misleading information about Lankeleisi MG600 PLUS on any platform other than Buybestgear. Thanks.
|Net weight||81.4 lbs|
|Top speed||15.5 mph（can be unlocked）|
|Motor Power||48V 1000W Bafang|
|Battery||20Ah Samsung 21700 lithium battery|
|Waterproof level||IP54（life waterproof, can be used in the rain）|
Electric mode 37 - 43 miles
Assist mode 75 - 93 miles
|Charger time||6-7 hours|
|Vehicle size||78 * 18 * 39 inches|
|Maximum load||440 lbs|
|Suitable height||5.2 - 6.4 feet|
|Frame||6061 aluminum alloy frame|
|Shock absorber||Front oil spring suspension|
|Wheel hub||26 * 4.0" fat tire rubber|
|Handlebar||31.8 aluminum alloy forged handlebar|
|Crank||Aluminum alloy crank 48T crankset|
|Seat||Comfortable sports seats|
|Variable speed||Shimano M315-7 finger dial ＆ M310/rear dial|
|Rear gear||7-Speed Gear|
|Control System||48V 20AH Vector controller|
|Meter||Color screen LCD meter|
|Brake||DYISLAND De-energized Hydraulic Disc Brakes|